Richard O'Brien - CEO 
Richard is CEO of Merlin, qualifying ACII in 2005. He is recognised as one of the UK's leading technical experts in commercial insurance.  
James Manning - Director 
James is an experienced insurance professional with over 20 years' experience, primarily in the Real Estate sector. 
Sam Clark - Insurance Broker  
Sam joined the team in January 2025. He studied business at King John School in Essex, before heading to the city in 2022.  
Nicola Clark - Account Handler  
Nicola is an experienced insurance account handler who joined the team in late 2025. 
George Faulkner - Founder & MD  
Founder and managing director of the Merlin business, George has worked in the insurance sector for several years.  
Rob Prout - Director  
Rob has worked in the insurance market for 20 years, obtaining his CII qualification in 2012.  
Maia Byworth - Graduate Insurance Broker  
Maia joined the team in October 2025. Prior to Merlin, Maia completed her masters in international development at SOAS, University of London.